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(Fav-117778) Unable to sign up / sign in to Favro app using Google SSO on Android
planned
Dovidas Baranauskas
planned
Dovidas Baranauskas
A workaround would be to enter your email in the login screen menu and be transferred to Google sign-in window.
Another workaround would be to log in with your email and Favro password, which you can create inside your profile by going to ''My Profile''.

Kalle Hallivuori
Dovidas Baranauskas: I entered my email for the app, it asked for password. On the web, I requested a password creation link, followed it, created a password - and ended up in a new empty organization named same as my real one.
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I think if this worked correctly, I should end up in my existing organization instead of a new one.
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Now when I login with my email and password in the app, it shows the attached, empty "Activate your organization!" page. I'd rather see my existing organization's work there.

Kalle Hallivuori
After trying "Sign in with Google" after above, I was able to pick the google account again, but the app sign-in view did not proceed with that.
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After that I closed the app, reopened it, and tried again, this time with my email again. Now it got stuck after entering the email; tapping on "Next" brings up keyboard but not password field. Tapping on Sign-in with Google again darkens the screen for a second, but return to the very same view again.

Dovidas Baranauskas
Kalle Hallivuori: You would need to log in to Favro on the browser for the organization that you work with and then go to My Profile to create a password or reset it. Then log in with your email and that password on the phone.
Kalle Hallivuori
Dovidas Baranauskas: That is what I did.
> On the web, I requested a password creation link, followed it, created a password
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> Now when I login with my email and password in the app, it shows the attached, empty "Activate your organization!" page.
Just retried and got this again:

Kalle Hallivuori
In other words, the password+email sign-in created a new stub organization for that login, instead of organization of the previously existing account of same email address.
Dovidas Baranauskas
Kalle Hallivuori: if the login creates a new organization, can you change it to the current one you work in by going to the menu at the top left corner and then Switch organization.
Also, we have checked with your current email and did not find a new organization created, so maybe it is an older one you had before?

Kalle Hallivuori
Dovidas Baranauskas: There is no menu on the view I get after logging in with password on the mobile app (please inspect closely the screenshot above).
IDK what spacent554 is nor when it is created, but the view above is the one I land on in the mobile app and I see no way forward from there.
The only clickable thing on that view is the "sign in with another accout" or something like that at the bottom of the screen. I clicked on it again earlier today. It took me back to the starting screen. I chose "Sign in", then I chose "Sign in with Google" again. It let me pick my correct google account again, but returned to the sign-in view. I entered my email and pushed the button below it. Nothing happened; no password field to enter password into appeared. Tapping on "Sign in with Google" once again makes the screen go dark for a second and then light back with no other effect.
Have you noticed yet that we are going round in circles here?
Kalle Hallivuori
Please put that menu on that screen that tells to activate the organization! That would solve my problem here!