Images in Cards sometimes take 20s+ to load | Voters

Images in Cards sometimes take 20s+ to load

under review

Jordan Arnold

Users with ample internet speeds (100mb down/up) report Favro cards sometimes taking upwards of 20 seconds to load an image. These images are in the range of 5-10mb.

May 9, 2023

Dovidas Baranauskas

Jordan Arnold, Gabriela Freua, and Kristin Staton-Heit still have the issue; we have recently made updates on Favro connectivity and loading of items, which should increase the speed. Have you noticed any difference?

Elli Hytti

Dovidas Baranauskas For us, it is still slow.

Dovidas Baranauskas

As this can be affected by multiple factors, can anyone who is facing the issue provide any more information, browser console logs, or screen recording of the upload? You can also send the information via email dovidas.baranauskas@favro.com

Dovidas Baranauskas

marked this post as

under review

Gabriela Freua

I believe if we have the possibility to resize them directly on the card it would be faster, since the image would become smaller/lighter.

Dovidas Baranauskas

Gabriela Freua: You can, though, make the image smaller, aligning it to the left or right.

Gabriela Freua

Dovidas Baranauskas: oh, that's great! just tried it. But does it get lighter too?

Dovidas Baranauskas

Gabriela Freua: Just tested. Unfortunately, no.

Kristin Staton-Heit

We also experience this, which is problematic for meetings where we review art assets.

Jennifer Mendez

Jen