Slack Connect keeps popping up when linking, does nothing when arriving to Favro after clicking.
planned
Dovidas Baranauskas
planned
A workaround for this issue is to set the connection manually by going to the My profile - Apps and integrations and connecting your Favro account to Slack.
Tomi Hukkalainen
I did a manual connection via the organization's settings, which added the Favro app to our Slack. But sending a Slack message with a link to Favro shows the same message asking me to connect. Clicking the Connect opens Favro in the browser showing a collection, but nothing can be scrolled or clicked, the UI is just frozen. The URL looks like it should go to my personal user settings (https://favro.com/organization/ourorgid?onShow=userprofile&tab=accounts&action=connectToSlack&slackTeamId=ourslackid), but it does not open the profile at all, only the collection.
So I opened Favro in a new tab, went to my user's settings in Favro and also connected Slack through there, and now the Favro card links are showing the information inside Slack too.
Dovidas Baranauskas
Miikka Have you connected your Favor account to your Slack account manually as per the instructions? https://help.favro.com/en/articles/5747655-see-more-in-slack-with-favro-integration
Miikka
Dovidas Baranauskas
Yeah, that works. Does not remove the issue/weirdness where coming to the page from Connect button of Slack that it does not do anything. Just for your information and if you can replicate that functionality. 👍🏼
Dovidas Baranauskas
Miikka: After the connection of the accounts, you still get the Connect message or is it gone? We are aware of the issue if a member did not connect manually before, then this issue happens, working to fix it.
Dovidas Baranauskas
under review