(FAV-72457) You are not notified of a comment in a card you are following if you haven't joined the collection
planned
M
Markus Halttunen
- Have a public collection that you haven't joined
- Get a link to a card in the collection
- Follow the card
- Have somebody comment on the card
What should happen: You should be notified of the comment because you are following the card
What happens instead: You are not notified of the comment.
Yaroslav Liyubysch
marked this post as
planned
M
Markus Halttunen
Yaroslav Liyubysch
This issue (as merged right now) isn't completely resolved. Steps to reproduce:
- Have a collection (Privacy level: Organization) that person A belongs to but person B has not joined.
- Person A adds person B to a card in the collection
- Person A mentions person B in a comment in the card
What should happen: Favro notifies person B in the UI and via email if they don't react in time.
What happens instead: Favro doesn't notify person B AND Favro doesn't tell person A that their mention was totally ignored.
This is a serious problem and needs to be resolved.
Yaroslav Liyubysch
marked this post as
complete
Yaroslav Liyubysch
Merged in a post:
(FAV-72457) Favro does not notify a person who is mentioned but hasn't joined a collection
M
Markus Halttunen
This is a serious problem. Steps to reproduce:
- Have a collection (Privacy level: Organization) that person A belongs to but person B has not joined
- Person A mentions person B in a comment in a card in the collection
What should happen: Favro notifies person B in the UI and via email if they don't react in time.
What happens instead: Favro doesn't notify person B AND Favro doesn't tell person A that their mention was totally ignored.
At the very least, Favro should not allow person A to mention person B if the mention will not produce a notification.
Yaroslav Liyubysch
This is a bug that we will fix soon.
Yaroslav Liyubysch
This is a bug that we will fix soon
Yaroslav Liyubysch
marked this post as
planned
M
Markus Halttunen
You are also not notified even if somebody mentions you, which is a serious problem. Favro doesn't tell the commenter who mentions you that you will not be notified.
Edit: On second thought, I created a separate report of this similar but even more critical issue: https://favro.canny.io/bugs/p/favro-does-not-notify-a-person-who-is-mentioned-but-hasnt-joined-a-collection